The civilization manner, is a citizen society public life important moral standard, is the human and the human the speech act criterion which associates in the society must mainly displays is treating people modest and affable, the style of speaking civilization is courteous, manner solemn natural and so on civilization manner was reflecting a person's mental outlook, the cultural self-control and the cultural quality, are a person mind America, language America and the behavior beautiful harmonious unification.
文明禮貌，是公民社會公共生活的一條重要的道德規範，是人與人在社會交往中所必須遵循的'言語行為準則。它主要表現在待人謙恭和氣，談吐文明有禮，舉止端莊大方等方面。文明禮貌反映著一個人的精神面貌、文化涵養和文化素質，是一個人心靈美、語言美和行為美的和諧統一。